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Digital Adoption: Transforming the Employee and Customer Experience

About This Webinar

Technology won’t transform your business unless people know how to use it.

By 2025, 90% of organizations will have some form of digital transformation in progress, yet 70% of these initiatives will fail due to poor adoption strategies (McKinsey, 2023). Whether you're leading a tech team at a global enterprise or scaling your startup, knowing how to integrate and optimize new technologies is critical to success.

Join us on March 25, 2025, for an engaging Obsidi® Tech Talk featuring an expert from BMO’s Employee Technology Experience team as we discuss training and adoption practices for enterprise technology and tools that can transform the employee and customer experience.

☐ Why you can’t miss this:

✅ Gain insights from an industry expert
✅ Learn strategies to empower technology adoption
✅ Network with industry leaders and recruiters

Don’t just keep up—lead the change.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter

Tangie Hinds

Senior Manager, Training and Adoption, Employee Technology Experience
Tangie is a Senior Manager on the Employee Technology Experience (ETE) team in Technology & Operations (T&O) at BMO. Her team leads training and adoption projects and initiatives related to BMO collaboration tools, business processes and software applications for the enterprise. An advocate of consistently providing great user experiences, Tangie has worked over 25 years in the field of design and communications and has more than a decade of experience in the field of training and adult education
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Webinar hosting presenter

Natalie Redda

DEI Consultant & Customer Success Lead
Natalie is a Diversity, Equity, and Inclusion advisor with an excellent background in creating DEI strategies for organizations looking to begin or further their DEI journey. Her background in community work, public consultations, and research led her to DEI, where she could help turn interest and intention into actions.

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Webinar hosting presenter

Cher Jones

Founder
Cher is a Corporate Social Media Trainer & Personal Branding Coach with the love of technology hardwired into her personality. As the founder of Socially Active Training, she leverages over 20 years of PR, marketing, and broadcasting experience to help professionals, leaders, and consultants develop a credible and strategic online presence while teaching how to use social media at work for work.

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Tech Talks webinar platform hosts Digital Adoption: Transforming the Employee and Customer Experience

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