How Grocers’ Online Shopping Strategies are Being Impacted by the COVID-19 Crisis

ABOUT THIS WEBINAR
COVID-19 has changed the way many Americans shop for groceries today, driving a 192% increase in online orders for delivery and pickup services versus the summer of 2019. This has stressed supply chains, disrupted retail operations, and affected the customer’s shopping experience. And, while grocers are working hard to address these immediate issues, they also need to strengthen their omnichannel strategies to be ready for the new normal.

The Brick Meets Click/ShopperKit Online Grocery Shopping Survey conducted March 2020, in combination with other research from Brick Meets Click, documents how COVID-19 is impacting online grocery shopping in the U.S.

Learn what these insights mean in this webinar hosted by the Food Institute, along with guidance and perspective from Brick Meets Click and ShopperKit.
ADDITIONAL INFO
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter Brian Choi

    Brian Choi

    Managing Partner/CEO - The Food Institute
    Brian Choi is an experienced financial executive in the Food & Agricultural industry. Earlier in his career, Brian served as Vice President of Finance & Business Development at Woerner Holdings LP. In his role, Brian primarily focused on mining...
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  • Webinar hosting presenter

    Bill Bishop

    Chief Architect & Co-Founder - Brick Meets Click
    Bill is recognized as one of the retail food industry’s preeminent advisors, who’s been involved in research and consulting for several decades with a concentration on the new issues and developments impacting this business. He, and his team,...
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  • Webinar hosting presenter

    David Bishop

    Partner - Brick Meets Click
    David leads Brick Meets Clicks’ consumer research, retailer benchmarking, and market forecasting programs while also working closely with grocers to improve results flowing from their omnichannel strategies. He’s also the author of the 3 A’s...
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  • Webinar hosting presenter

    Jack Record

    CEO - ShopperKit
    Jack, and his team provide an eCommerce solution that gives grocers complete control over fulfilling online orders at scale whether that’s from physical stores, dark stores, MFCs, or centralized warehouses. ShopperKit also enables real-time...
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