The social care sector delivered a heroic performance to cope with the first wave of the Coronavirus pandemic.
It’s testimony to the resilience of the sector that thousands of vulnerable people have benefited from safe and supportive care during an exceptionally challenging time.
However, by necessity, the independence and freedom of clients has often been curtailed. Personalised care – the long-held ambition of the sector – has been compromised.
Care homes had to restrict access. Clients’ ability to meet visitors, pursue hobbies and leisure activities have all been reduced.
Care has been delivered by PPE-clad staff, with many changes in the faces behind the masks. It has been a lonely, anxious and confusing experience for many older people, particularly for those with dementia.
Lockdown has been lifted and the threat of infection has lowered. This session will explore the hallmarks of high-quality care in the ‘new normal’.
How can social care providers balance infection control and safety on the one hand, and compassionate and empowering care on the other?
Gold Sponsor: The Care Hub
Supporting: The Care Workers' Charity
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Debbie has worked in regulation from 1998 beginning with the Bristol Inspection Unit. She worked at the CQC predecessors, the Commission for Social Care Inspection and National Care Standards Commission (NCSC) and was assigned CQC Head of Regional...
Having seen family & loved ones in and out of care, Drew noticed two things: how hard care teams work and how much time is spent completing paperwork. He then sought opportunities where he could support care providers in their digital...
Joined the care Industry 12 years ago, having spent most of my career in Consumer Finance. I joined Anchor Care Homes, part of the Anchor Hanover Group, 6 years ago, initially as District Manager for New Development to support the commissioning of...
Ewan King joined SCIE in September 2014 and leads the organisation’s business development, marketing, research, consultancy and communications functions. Ewan is also the Engagement Lead for the What Works Centre for Children’s Social Care....