The current context has forced the adoption of new ways of delivering veterinary care with little opportunity to train, prepare or establish best practices.

In this webinar we will explore the why, the what and, importantly, the how of virtual veterinary care drawing on data from over 75,000 interactions on the PetsApp platform.

We will also discuss the appropriate extent of digitalization, and how to use technology to deliver a joined up online-to-offline veterinary care experience.
Thursday August 6, 2020, starting at 6:00 PM BST
  • Constructing complete online-to-offline customer, employee and patient journeys
  • Exploring asynchronous vs synchronous virtual care opportunities, and implications for capacity utilization improvements
  • Integrating digital payments to monetize previously un-monetizable touchpoints
  • Collecting and responding to pet owner feedback with a design thinking approach
  • Freeing your teams from the tyranny of the telephone, while facilitating seamless communication and collaboration
Dr Thom Jenkins MA VetMB MRCVS
Co-founder & CEO
Thom is the Co-founder and CEO of PetsApp. He has served as the Chief Operating Officer of veterinary groups in both Europe and Asia. He is also Non-Executive Director at Recruit4vets, and on the Advisory Board of YLD – a software engineering and design consultancy, working with brands such as The Economist, the Trainline, Condé Nast and British Gas.
Register To Watch Recording
First Name*
Last Name*
Email Address*
Job Title*
If you would like to hear more information from our partner PetsApp please tick here
Registration Terms
CloserStill Media will use the information you provide on this form to be in touch with you and to provide updates and marketing. We will not share or sell your personal information. You can unsubscribe anytime by clicking the unsubscribe link in the footer of our emails, or by replying to our emails and asking to be unsubscribed.
I agree to these terms.*
We use BigMarker as our webinar platform. By clicking Register, you acknowledge that the information you provide will be transferred to BigMarker processing in accordance with their Terms of Service and Privacy Policy.