Produced by Health+Care, The Care Show and the Care Quality Commission (CQC).
Join Sue Howard, CQC’s Deputy Chief Inspector of adult social care to hear more about the future of regulation beyond the pandemic.
2020 and COVID-19 have changed the health and social care landscape. In March, we made the decision to stop routine inspections during the outbreak in part to protect people by limiting the number of people entering care homes and risking the further spread of coronavirus. We put in place our emergency support framework (ESF) tool to facilitate structured conversations with providers to check-in, support and advise.
As the situation evolves and the impact on the health and social care system changes, we’ll be adapting the ESF tool to be used alongside our responsive visits and a managed return to routine inspection of lower risk services in the utumn. Inspectors are now scheduling inspections of higher risk services to take place over the summer.
Sue Howard Deputy Chief Inspector Adult Social Care (ASC) North Region
An experienced leader in Adult Social Care, Sue’s first job was as a night care assistant in a home for older people before forming an ambition to progress into care...