Join us for a virtual coffee break and meeting of Small But Mighty Customer Success Teams. Hosted by ChurnZero and The Success league, the goal of this Virtual RYG is to bring together Customer Success leaders (Directors and above) of B2B SaaS to build a community. We hope you'll fire up your webcam and join us as we swap notes and talk shop with fellow CS leaders.
Topic for Discussion:
Smaller Customer Success teams are facing additional pressures as SaaS buyers look to maximize or even re-evaluate their software investments. As your team works to conserve your hard-fought revenue, it’s more important than ever to ensure that your customers experience ongoing product value.
At this Virtual RYG, we’ll discuss how small but mighty CS teams can maximize efficiency, foster a company-wide culture of CS and proactively manage accounts that are at risk.
Snacks Are on Us:
Grab your favorite beverage and a snack on us. Registrants who attend the Virtual RYG will receive a $10 Grubhub gift card after attendance.
Ideas on proactively managing churn risk during times of change
Advice on maximizing the efficiency of lean teams and making every interaction count
Fostering a company-wide “Customer Success First” attitude