The power of design can be transformative and while we often think of it as something big tech companies use to woo us with a sleek UX, design is also a crucial component of the healthcare experience, helping consumers stay engaged and feel valued.
Join us for three short presentations, followed by a brief panel moderated by Lygeia Ricciardi as they dive into the psychology, research, and insights that are most relevant to engaging today’s consumer.
After the panel, we'll also have a moderated Q & A with you, our audience!
This session was originally planned for HIMSS20.
The Psychology of Trustworthy Digital Health Experiences, Amy Bucher, Mad*Pow
Designing Digital Behavior Change, Jan Oldenburg, Participatory Health Consulting
Digital Patient Experience: The Most Valuable Team You Don't Yet Have, Emily Kagan-Trenchard, Northwell Health
Chief Transformation Officer, Carium
VP Behavior Change Design, Mad*Pow
Consumer Health Information Strategist & Patient Engagement Specialist, Participatory Health Consulting
VP, Digital & Innovation Strategy, Northwell Health