About This Webinar
The power of design can be transformative and while we often think of it as something big tech companies use to woo us with a sleek UX, design is also a crucial component of the healthcare experience, helping consumers stay engaged and feel valued.

Join us for three short presentations, followed by a brief panel moderated by Lygeia Ricciardi as they dive into the psychology, research, and insights that are most relevant to engaging today’s consumer.

After the panel, we'll also have a moderated Q & A with you, our audience!

This session was originally planned for HIMSS20.
Agenda
  • The Psychology of Trustworthy Digital Health Experiences, Amy Bucher, Mad*Pow
  • Designing Digital Behavior Change, Jan Oldenburg, Participatory Health Consulting
  • Digital Patient Experience: The Most Valuable Team You Don't Yet Have, Emily Kagan-Trenchard, Northwell Health
Presenters
  • 1583780572-b92b3e79c540a164
    Lygeia Ricciardi
    Chief Transformation Officer, Carium
  • 1583691796-1cea6cb03b5d96c1
    Amy Bucher
    VP Behavior Change Design, Mad*Pow
  • 1583692275-f3e1c7a4090b6364
    Jan Oldenburg
    Consumer Health Information Strategist & Patient Engagement Specialist, Participatory Health Consulting
  • 1583692391-9544b1919991d004
    Emily Kagan-Trenchard
    VP, Digital & Innovation Strategy, Northwell Health