SupplyChainTalk: Omnichannel vs. multichannel – understanding which is better for your business and customers

ABOUT THIS WEBINAR
SupplyChainTalk is an online supply chain talk show with new episodes each week for senior supply chain and procurement professionals.

In each show we discuss the latest supply chain news, and we address a topical issue that’s having a real impact on the impact on the industry.

Guests are renowned in their fields for their expertise and we encourage contributions from our viewers.

This means that every SupplyChainTalk episode is both entertaining, and informative. And it’s free to join in the debate.

No Presentations. No PowerPoint. Just Talk.
AGENDA
  • Creating a consistent and unified customer experience through omnichannel strategies. How has the pandemic accelerated this drive?
  • How did companies rapidly evolve their business model into full omnichannel and accelerate their ecommerce operations?
  • Are micro-fulfilment centres (MFCs) the next step in creating a harmonious omnichannel supply chain?
ADDITIONAL INFO
  • Duration: 45 minutes
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Yes.
  • Dial-in Number: Please register for this Webinar to view the dial-in info.
FEATURED PRESENTERS
  • 1631800684-7162ec46e50108cb

    SupplyChainElf

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  • M

    Duncan Brock

    Host, SupplyChainTalk
    Duncan Brock is a member of the leadership team of CIPS. He’s had a specific interest throughout his career on implementing category management and developing the skills and capabilities of procurement teams. His procurement experience comes from...
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  • Webinar hosting presenter

    Richard Wilding OBE

    Full Professor & Chair in Supply Chain Strategy, Cranfield University School of Management
    Prof Richard Wilding OBE, BSc (Tech), PhD, CEng, Eur Ing, FIET, FCILT, FCIPS, PFHEA, NTF

    As Chair (Full Professor) in Supply Chain Strategy at the Centre for Logistics and Supply Chain Management, Cranfield School of Management U.K. , Past...
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  • Webinar hosting presenter

    Tom Rose

    Head of International Operations, SPAR International
    I am a retail and supply chain professional that has a proven track record in fast moving, high demand environments operating within retail stores, regional teams, with suppliers both nationally and internationally together with third party...
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  • Webinar hosting presenter

    Xabier Basañez Lorenzo

    Managing Director LATAM, Alcott Global
    I have been working in Supply Chain for more than 20 years through all the 8 key standard SC Processes, giving me expertise in Executive Search and Consulting. My focus: To be able to help businesses get better results! and build strong teams in...
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