WEBINAR DETAILS
  • When
    Add to calendar
  • About
    This is a valuable opportunity to get your entire team aligned at the same time. Originally delivered at Tektonic 2026, this session is designed for advisors, managers, and trainers who want to present maintenance in a way that builds customer trust and drives measurable results.

    Attendees will learn how to calculate and apply industry cost-per-mile data to create clear, customer-focused maintenance plans that are easier to communicate and easier for customers to understand. The session will also explore how a structured maintenance approach can increase advisor confidence, strengthen team buy-in, improve the customer experience, and support higher maintenance sales.

    Participants will leave with practical tools, greater clarity, and a stronger framework for delivering maintenance recommendations that are consistent, credible, and results-oriented.
  • Agenda
    • Welcome and Session Objectives Introduce the session, audience, and key outcomes for advisors, managers, and trainers.
    • Why Maintenance Conversations Often Miss the Mark Review common challenges that create inconsistency, reduce customer trust, and limit maintenance sales.
    • Building a Maintenance Plan That Works Explore the value of a clear, repeatable process for presenting maintenance recommendations across the team.
    • Using Cost-Per-Mile Data to Guide Recommendations Learn how to calculate and apply industry cost-per-mile data to support more effective and customer-focused maintenance planning.
    • Creating Clear, Customer-Focused Maintenance Conversations Discuss how to present maintenance in a way that improves understanding, builds trust, and supports better decision-making.
  • Duration
    1 hour
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
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