Is your hotel staff checked out? Your employees are the heart of your business and employee engagement is crucial in order for it to thrive. By giving your staff the tools they need to make their jobs easier, more fulfilling, and remove any communication barriers, they will be able to provide an exceptional guest experience.
Register for this webinar put on by ALICE and Beekeeper and dive into best practices and learn how to truly enhance the employee experience.
Agenda
The current state of hotel employee turnover and disengagement
How to cure poor communication across shifts and locations
Ways to improve task management and daily operations
The importance of a simple user experience when it comes to employee technology
And much more
Presenters
Alexander Shashou
Co-Founder & President, ALICE
Since founding ALICE in 2013, the startup has become one of the fastest growing companies in the hospitality technology space, raising a total of $39M, building a team of over 100, and a global customer base of 2,000+ hotels. As President, Alex runs the company's brand, culture, and management teams. ALICE's technology suite brings together the hotel front desk, concierge, housekeeping, and maintenance teams, and connects hotel guests to their hotel with a mobile app and SMS.
Connie Rheams
Global Head of Hospitalitty
Highly experienced global business executive with a career marked by consulting hotel companies to align business priorities and information technology investment. Helping hotel companies embrace new trends in technologies and strategies to drive customer loyalty, increase revenues, and define and deliver a better/unique guest experience. Recognized and respected as a highly innovative visionary and proven leader in the hospitality space. A proven track record in leading teams to drive incremental revenue and to identify new product development opportunities. Experienced in managing customer, alliances, partner and vendor relationships as well as contract management and complex negotiations.