Webinar: Communicating With Your Retail Employees During A Crisis by Beekeeper

About This Webinar

The retail industry has been one of the most-impacted industries during the coronavirus pandemic. As retail businesses around the world try to adjust to the new normal, business continuity is more important than ever. That’s why clear, transparent communication during these difficult times is critical, especially with frontline retail employees who can't work remotely and don't have access to traditional communication methods like email.

Join the largest retail operator in the Middle East, as they discuss actionable tips for communicating with your retail workforce during a crisis. We sit down with Chalhoub Group’s Head of Internal Communication to discuss her best practices for maintaining business continuity and communicating with your staff during these times of uncertainty.

Agenda

Communicating during a crisis
Maintaining employee engagement during times of uncertainty
How to improve communication with your retail employees

Presenters

Sarah Cousin

Head of Internal Communication, Chalhoub Group

With 13-years of experience in marketing and communications, Sarah is in charge of People Communication at Chalhoub Group. She has worked in several areas of the business at Chalhoub Group, from Strategic Marketing; strengthening the marketing community, Brand Development by working on the creation of retail concept stores, to Corporate Communications, Brand image, and most recently People Communication within HR.

Sarah helps leaders strengthen their internal communication to enhance the employee experience and engagement through consultancy and the range of communication channels that she manages. She also works with HR heads of competence to have a holistic employer branding internally and externally to attract and retain talents.

Valentina Ricupero

Head of Customer Success

Valentina is an award-winning professional with over 13 years of experience in business development, project management and innovation.

As Head of Customer Success, she leverages her leadership experience to help grow and develop the Customer Success Team. On a daily basis, Valentina and her team inspire and guide Beekeeper’s customers to maximize the impact of the Beekeeper app in their organization.

Using human-centered and agile methodologies, Valentina helps Beekeepers’ customers throughout each phase of their journey: from defining their strategy and goals to planning the technical implementation and measuring business impact.