Craig Ford
Head of Sales, Marketing and Digital Solutions - Motability Operations
Craig Ford is the Head of Sales, Marketing and Digital Solutions at Motability Operations, where he leads the success of mfldirect — one of the UK’s largest trade-to-trade vehicle remarketing platforms.
Throughout his career at Motability Operations, Craig has built a deep understanding of the business through roles spanning Customer Services, Finance, Sales, Technology, Marketing and Digital. This cross-functional expertise drives his leadership in remarketing over 250,000 vehicles every year.
Passionate about innovation and customer experience, Craig takes a holistic, data-driven approach — using insight to enhance the buyer journey, optimise sales performance and power mfldirect’s £4 billion annual turnover.