It's that time of year again. Join Gary Banks and Matthew Patchett to dissect the key findings of Reputation's 2023 Automotive Reputation Report. Due to release in late September, the report has fast become the premier publication for the sector's CX status. And this year, Reputation's Data Science team have been hard at work, analysing the entire AM100's performance, meaning there's more insight and more analysis than ever before. In 2022, Kia UK and Snows Motor Group respectively took first place as the number one-ranked OEM and dealer group in the UK, who will be on top in 2023? Additionally, the report will contain the findings of a years' worth of CX analysis, including online sentiment, what's working for the sector and what's not when it comes to customer experience, reviews and listing tips, and more.
Gary Banks, Enterprise Sales Director, Reputation
Matthew Patchett, Sr. CX Strategist, Reputation