Missed our live webinar? Catch-up now and watch business champions Kochie and Anne discuss some of their top tips for prepping for the year ahead.

As we race to the end of a rollercoaster year and a busy holiday period, now is the time to start preparing for the year ahead. With the expected economic uncertainty, it’s a great time to work on strengthening your foundations by considering innovations and tech as well as some good old business fundamentals.

In this jam-packed webinar, small business champion David Koch is joined by business payments expert Anne McDonnell to look at some of the major challenges they see coming our way, as well as dive into the various ways businesses can prepare themselves and get ahead. From strengthening customer relationships and optimising in-store experiences, to adopting tech that builds loyalty and stability, this is your chance to get expert insights that could make a world of difference to your business.

Register to watch the recording now.

  • Economic conditions and outlook.
  • How businesses can position themselves for current and upcoming headwinds or challenges.
  • Looking at the retail experience as a competitive advantage.
  • The role of technology in the consumer experience.
  • Creating long-lasting customer relationships.
Anne McDonnell
Chief Market Officer, ANZ Worldline Payment Solutions
Anne McDonnell is a payments expert with two decades of experience in Australia and the UK. A self-described “payments nerd”, she’s as comfortable in the technical detail of the payments ecosystem as she is leading the market strategy for Australia’s newest payments company, ANZ Worldline Payment Solutions.

As Chief Market Officer, Anne leads more than 80 people across the sales, marketing and partnerships teams at ANZ Worldline Payment Solutions. Prior to this, she was Managing Director for Retail Asia Pacific at Bambora, a payments company that was acquired by Worldline in October 2020.

Anne has a Bachelor of Honours, Science and Information Technology, graduating with First Class Honours from the Waterford Institute of Technology in Ireland.
David Koch
Small Business Expert
David Koch (”Kochie”) is one of Australia’s leading business and finance commentators and co-host of Australia’s number one breakfast TV program, Sunrise.

His family business, Pinstripe Media, is a specialist business and finance media and marketing agency, and in March 2020 Kochie co-founded Ausbiz, Australia’s only business and markets live streaming network. Kochie has a strong passion for and interest in the small business community. He has hosted the Kochie’s Business Builders television program for over 14 years, and was formerly a director of the NSW Small Business Development Corporation.

Community projects have always been a priority in David’s life. He is a big supporter of Father Chris Riley’s Youth off The Streets and patron of the YOTS-managed “Koch Centre For Youth” at Macquarie Fields. He has also served as the chairman of Port Adelaide Football Club since 2012, and was also Advisory Council Chairman of the Organ and Tissue Authority which is the Government body charged with reforming Australia’s organ transplant system to bring it up to world’s best practice.
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This webinar is sponsored by ANZ Worldline Payment Solutions.
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