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WEBINAR DETAILS
  • About
    In this session, you will learn customer service best practices so that all customers receive a consistent, positive, and professional customer experience.
  • Agenda
    • The Right Attitude toward Customer Service
    • The Importance of First Impressions
    • It's Always Showtime!
    • Positioning Everyone for Success
    • Handling Tough Issues
    • The H.E.A.R.T. Model of Service Recovery
    • Turing Common Phrases into Winning Words
  • Price
    $59.00
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
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