Kevin Brocklebank, Founder of One Red Kite, the outsourced services provider, shares a new perspective on driving peak performance in Travel Retail. Utilising his previous retail background and combining it with his cross functional Travel Retail experience, he developed the Diamond Model. The model uses tried and tested principles that can be applied to any business within the Travel Retail sphere.
Key questions he answers are:
• Is it time to change what we believe about Travel Retail?
• How can the Diamond Model help Travel Retail?
• What can we learn from Formula 1 and how do you apply it?
• How do you trigger rapid evolution in TR?
Kevin will share a unique view of the channel with practical ideas on how the industry can apply the Diamond Model immediately to get results.
The Service Delivery Gap
Formula 1 & Travel Retail
The Diamond Model For Peak Performance
Tuesday, October 13, 2020 at 3:30 PM
Duration: 30 minutes
Who can attend?Anyone with the event link can attend
Kevin Brocklebank is the Founder and Managing Director of the Outsourced Service Partner, One Red Kite. The company specialises in providing Data Management, Recruitment and Mystery Shopping services to global clients within the Travel Retail...