About
In this Webinar we will discuss about:
What is Hospitality? The importance of Hospitality Industry.
Hospitality and Travel &Tourism Industry.
The different sectors of hospitality industry.
Key Operational departments and their roles.
Characteristics of a Hospitality professional and Grooming of an employee.
Customer Satisfaction and Creation of “WOW” effect.
TOP 10 Exciting Careers in Hospitality.
Presenters
3655266-1562061773
Dheya Career Mentors (I) Pvt Ltd
1611725071-7a6c3d3df9d9573a
Rajsree Gopal
Mentor
Hospitality professional with over 3 decades of rich experience in both Service Industry

and Academics. Worked for leading Hotel chains like Taj Group of Hotels, Oakwood

International and others as Head of the department and in Senior managerial positions.

Was a Professor and Head of Hotel Management in reputed Hotel Management Institutes,
Training Head of Corporate Facilities and at present an Independent Hospitality Trainer and
Consultant and Dheya Mentor.
Graduate in Nutrition, Dietetics and Food Service Management. Post-graduate in both
Hotel Management and Public Administration and published several hospitality research
papers.
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