WEBINAR OPENS IN
  • DAYS
  • HOURS
  • MIN
  • SEC
ABOUT THIS WEBINAR
In this webinar, we will cover the importance of data segmentation for improving and optimizing Service Desk management, including the review of how to apply data segmentation to common help desk metrics. We'll also provide a live demonstration of the concept in action.
  • Business & finance
  • Science & tech
AGENDA
  • Challenges with Service Desk Reporting
  • What is Data Segmentation?
  • Example Using TTC/MTTR
  • Case Study
  • Live Example
  • Q&A
ADDITIONAL INFO
  • Categories:
    • Business & finance
    • Science & tech
  • When: Eastern Time (US & Canada)
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Yes.
  • Dial-in Number: +1 (312) 248-9348
  • Dial-in ID: 709551#
  • Dial-in Passcode: 6575#
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