The Importance of Data Segmentation In Service Desk Reporting

Recorded
ABOUT THIS WEBINAR
In this webinar, we will cover the importance of data segmentation for improving and optimizing Service Desk management, including the review of how to apply data segmentation to common help desk metrics. We'll also provide a live demonstration of the concept in action.
  • Business & finance
  • Science & tech
AGENDA
  • Challenges with Service Desk Reporting
  • What is Data Segmentation?
  • Example Using TTC/MTTR
  • Case Study
  • Live Example
  • Q&A
ADDITIONAL INFO
  • Categories:
    • Business & finance
    • Science & tech
  • When: Eastern Time (US & Canada)
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Yes.
  • Dial-in Number: Please register for this Webinar to view the dial-in info.
FEATURED PRESENTERS
HOSTED BY
ATTENDED (1)
  • 2314089-1533762754
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Also by 5000fish, Inc. (Yurbi)