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White Castle + SoundHound: Scaling Voice AI In The Drive Thru

About This Webinar

Over the last year we’ve seen an explosion of ideas on how advanced artificial intelligence can improve restaurant operations and the customer experience. Undoubtedly, 2024 will be the proving ground for those applications – some are set to become industry “must-haves”, while others will be unceremoniously discarded.

One company that is already further along on its AI journey than most is White Castle. This fast food restaurant with over 100-years of history has also kept a keen eye on the future. Its deployment of voice AI at the drive-thru is seeing incredible results, and the chain recently announced plans to roll it out to over 100 lanes this year. It’s also seen success with its robot burger cook.

Join us as we discuss White Castle’s AI journey, from understanding the promise of new technology through to execution and – importantly – an impressive return on investment.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Corporate Communications, SoundHound
Webinar hosting presenter
Head of Channel Partnerships, SoundHound
Michael Lauricella serves as the Head of Partnerships at SoundHound, where he specializes in establishing and nurturing technical and market-entry partnerships. His primary objective is to propel SoundHound's ordering solutions into the market, strategically aligning with leading entities in food technology. This is part of SoundHound's broader ambition to become the premier AI solution for phone, drive-thru, and in-app ordering systems. Lauricella is firmly committed to the philosophy that successful partnerships should yield mutual benefits, and he diligently works to ensure this outcome in all collaborative endeavors.

Before his tenure at SoundHound, Lauricella was the Head of Business Development at Atlassian. In this capacity, he was responsible for overseeing significant partnerships and played a pivotal role in the acquisition of five companies, enhancing Atlassian's market position and product offerings. Preceding his involvement with Atlassian, he undertook roles in partnership development, product management, and marketing at BroadSoft and Plivo, further honing his expertise in strategic business development and cross-functional leadership in the tech industry.
Webinar hosting presenter
VP of Marketing & Public Relations, White Castle
Webinar hosting presenter Alan Liddle
Contributing Event Content Editor & Moderator The Restaurant & Food Group by Informa Connect
Hosted By
Winsight webinar platform hosts White Castle + SoundHound: Scaling Voice AI In The Drive Thru
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.