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The Digital Grocery Outlook: The Year of Irrevocable Inflection

About This Webinar

This session will highlight the findings of the 2nd Annual Grocery Digital Maturity Benchmark Report. With close to 90 Chains analyzed across North American and Europe, Incisiv and Winsight Grocery Business will detail who is taking the right steps in winning over customers and which formats lead the way. In this quick-hit session, attendees will also learn

● A defined roadmap of new shopper expectations in this environment
● A breakdown of core shopper journey functionalities and how they impact customer satisfaction
● Digital functionalities that are helping leaders to win in the modern world of grocery retail

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
President & CEO of Mercatus
Sylvain Perrier is president & Chief Executive Officer of Mercatus, the leading digital commerce platform for grocery and other retail verticals. Sylvain is highly sought after with over 20 years of executive-level experience in retail technology, pushing the boundaries in specialty areas such as mobile commerce, web technology, in-store operations, and Software as a Service (SaaS) architecture. In addition to his executive responsibilities, Sylvain hosts the Digital Grocer podcast, and is recognized as a 2019 Grocery Game Changer by the editors of Winsight Grocery Business magazine.
Webinar hosting presenter
Executive Vice President of Global Partnerships for Radius Networks
Jeff Baskin is the Executive Vice President of Global Partnerships for Radius Networks, responsible for the strategic direction, growth, and expansion of FlyBuy, a location platform for BOPIS/Curbside pickup, contactless payments, drive-thru, and delivery. As a seasoned professional with 20+ years of omni-channel retail experience, Jeff has a proven track record in the origination and management of strategic partnerships with multi-million dollar revenue outcomes. Prior to leading the FlyBuy team, Jeff was responsible for business development, sales, customer success, product development, and implementation across all at EVERFI as well as Simplexity which was later acquired by Walmart.
Webinar hosting presenter Jack Record
CEO & Co-Founder of ShopperKit
Jack is CEO & Co-Founder of ShopperKit. He brings deep commercial software experience with a strong focus on eCommerce and grocery in particular. Jointly crafted by a select team of Supply Chain, Click & Collect, and eCommerce experts, ShopperKit is the first enterprise class software built specifically for In-Store eGrocery Fulfillment.
Webinar hosting presenter
Co-Founder and Chief Customer Officer for Incisiv
Dave is the Co-Founder and Chief Customer Officer for Incisiv. He leads customer success and program development for Incisiv for both its’ retail and technology clients.

Prior to Incisiv, Weinand spent nine years at Edgell Communications/Ensemble IQ in various roles that included GM of the technology portfolio, publisher of RIS News and co-founder of EKN Research. He also previously led sales and product strategy for Retail Systems Alert Group.
Webinar hosting presenter
Executive Editor, Winsight Grocery Business
Jon Springer is executive editor of Winsight Grocery Business with responsibility for leading its digital news team. Jon has more than 20 years of experience covering consumer business and retail in New York, including more than 14 years at the Retail/Financial desk at Supermarket News. His previous experience includes covering consumer markets for KPMG’s Insiders; the U.S. beverage industry for Beverage Spectrum; and he was a Senior Editor covering commercial real estate and retail for the International Council of Shopping Centers. Jon began his career as a sports reporter and features editor for the Cecil Whig, a daily newspaper in Elkton, Md. Jon is also the author of two books on baseball. He has a Bachelor of Arts degree in English-Journalism from the University of Delaware. He lives in Brooklyn, N.Y. with his family.
Hosted By
Winsight webinar platform hosts The Digital Grocery Outlook: The Year of Irrevocable Inflection
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.
Attended (168)