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How Tech Solutions Can Enhance Customer Experience and Build Loyalty: UNO’S Pizzeria

About This Webinar

Every restaurant brand with a history of success is holding onto something that they believe is the key to success. For Uno’s Pizzeria and Grill it was a history of coupons and discounts. The barrier to bringing on new technology wasn’t in knowing what they needed next, it was overcoming the internal resistance to change.

Throughout her career, Regina Jerome, VP of Information Technology at UNO Restaurants has worked to guide teams through change. Her mantra is to use technology as a way to make for a better business. In this webinar, she’ll talk with Paytronix CEO about how she moved Uno’s beyond the coupons and BOGO offers that her team relied upon, but were clearly not moving the business forward.

Join this webinar to learn:
• The do’s and don’ts of change management
• How to ask vendors the hard questions when going through a major change
• How to overcome culture pushback that is part of the growth process

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
CEO of Paytronix
For more than 20 years, Andrew has been a respected leader in restaurant technology, advising brands of all sizes on new and innovative ways to engage with their guests.
Webinar hosting presenter
Senior Vice President of Information Technology at UNO Restaurants
A 25+ year veteran in multi-unit hospitality IT, joined Uno’s in 2019 with the goal of helping the company update its legacy IT systems. Her mission: to rip out an outdated IT stack and replace it with more modern, data-driven systems including finance, back-of-house operations, contactless payment for curbside and pay-at-the-table transactions, loyalty, order & delivery, data insights and a new mobile app, to name a few.
Webinar hosting presenter
Content Specialist, Paytronix
As a restaurant and c-stores specialist at Paytronix, Ryan DiLello provides industry insights and advice to bring your guest engagement to the next level.
Hosted By
Winsight webinar platform hosts How Tech Solutions Can Enhance Customer Experience and Build Loyalty: UNO’S Pizzeria
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.
Attended (46)