How Tech Solutions Can Enhance Customer Experience and Build Loyalty: UNO’S Pizzeria
Every restaurant brand with a history of success is holding onto something that they believe is the key to success. For Uno’s Pizzeria and Grill it was a history of coupons and discounts. The barrier to bringing on new technology wasn’t in knowing what they needed next, it was overcoming the internal resistance to change.
Throughout her career, Regina Jerome, VP of Information Technology at UNO Restaurants has worked to guide teams through change. Her mantra is to use technology as a way to make for a better business. In this webinar, she’ll talk with Paytronix CEO about how she moved Uno’s beyond the coupons and BOGO offers that her team relied upon, but were clearly not moving the business forward.
Join this webinar to learn:
• The do’s and don’ts of change management
• How to ask vendors the hard questions when going through a major change
• How to overcome culture pushback that is part of the growth process
