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C-Stores vs. QSRs: The Competition for Convenience

Tue, Sep 14, 2021 · 1:00 PM · Central Time (US & Canada)
About This Webinar

As convenience stores shift away from the traditional model and invest more heavily in food service, the competitive landscape has shifted. Now c-stores are competing with quick-service restaurants (QSRs) in addition to fellow retailers.

The pandemic’s acceleration of online ordering adoption has only further cemented this competition. The National Association of Convenience Stores found that 38% of convenience retailers plan to expand their app-based ordering and payments in 2021. Plus, 14% have reported being focused on adding a feature once exclusive to QSRs: the drive-thru.

Join this webinar to learn more about the growing competition between c-stores and restaurants, and how 2020 shaped the future of c-store food service. This presentation will cover:

• The expansion of digital ordering in the convenience space
• Current trends in c-store food service, including consumer preferences and most popular items
• The technology and strategies c-stores can leverage to capture a greater share of consumer spend in the food service space

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Marketing Communications Specialist, Paytronix
Jessica Shelcusky is a marketing communications specialist with Paytronix, where she creates content to help restaurants and convenience stores connect with their customers. Prior to joining their team, she received an MBA from Boston College and worked for several years in the retail industry.
Webinar hosting presenter
Editor, CSP
Jackson Lewis is the technology and services editor for CSP. Jackson joined data research firm Technomic in 2016 as an analyst for the convenience and grocery sectors. He moved to write exclusively for CSP in early 2017 during Winsight Media’s acquisition of Technomic. Since then, Jackson has focused his reporting on sources of disruption for convenience retail. He was among the first in the industry to visit Amazon’s smart corner shop, Amazon Go, and serves as a speaker at c-store industry events. Email him at jlewis@winsightmedia.com.
Hosted By
Winsight webinar platform hosts C-Stores vs. QSRs: The Competition for Convenience
Winsight delivers connections and intelligence to four of the fastest-growing verticals—convenience retailing, grocery businesses, restaurants and noncommercial foodservice—through broad and cutting-edge platforms. No company is better positioned to meet the food industry’s needs than Winsight.
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