About
It’s clear that customers are craving a personal connection. It’s up to marketers to identify the moments that define the customer journey and use them to power those one-to-one relationships.

Digital channels like mobile devices bridge the gap between the online and physical worlds and transform the way business is conducted. This provides marketers with plenty of opportunities — aside from email — to captivate customers with personalized messaging right in the palm of their hands.

Join Veda Kumarjiguda, Senior Product Marketing Manager at Salesforce, and learn more about mobility services that will surprise and delight your customers.

Key topics:

  • Incorporating mobile messaging channels in your customer journeys
  • SMS loyalty
  • Replenishment
  • Chat app channels
  • Bringing automation and personalization to your mobile push journeys

Presenters
1624989006-c190d42651d2708c
Veda Kumarjiguda,
Sr. Product Marketing Manager at Salesforce

Veda Kumarjiguda is a Product Marketing Manager at Salesforce focused on mobile messaging. When she's not thinking about digital marketing, Veda can be found writing plays and drinking coffee. She's based in NYC.
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Sam Griffith
Salesforce and Salesforce Marketing Cloud Dev/Admin, Paypal
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