About
The rapid growth in ecommerce throughout the world has brought more opportunities for online fraud. Ecommerce losses tied to online payment fraud topped $20 billion globally in 2021, up 14% from the previous year. Rising security threats from changing consumer behaviors and new digital data pose a serious threat to your brand’s revenue and reputation.

A multi-layered, holistic approach to fraud mitigation is crucial. In this webinar, experts from Digital River and Accertify will dive into key challenges that merchants face and outline various strategies and technologies to consider for strengthening security while maintaining a smooth ecommerce experience for your shoppers.
Join us for this conversation and give your organization a competitive edge in minimizing ecommerce fraud and optimizing the customer experience.
Agenda
  • Building a holistic strategy: Tackling ecommerce fraud from multiple fronts with agile solutions that can keep up with constantly changing attacks
  • Reducing friction in the shopping experience: How to tread the line between stopping fraud and impeding sales
  • Future-proofing your approach: Predictions for the future of ecommerce and online fraud
Presenters
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Tim Laudenbach
Director of Risk Management and Fraud Operations at Digital River
Tim Laudenbach is Digital River’s Director of Risk Management and Fraud Operations, responsible for developing and deploying customized fraud strategies for client organizations as well as managing day-to-day operational volumes. Tim has an extensive background helping companies manage risk with industry-leading techniques and technology. He uses his in-depth knowledge of fraud and chargeback solutions, and extensive experience setting up authorization and settlement strategies, to minimize expenses and limit exposure for leading brands.
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Mark Michelon
President at Accertify
Mark has over 20 years of experience in the card not present fraud prevention world. As one of the founding members of Accertify, Mark has created the Global Managed Services departments, led the professional services and customer support teams, oversaw the acquisition by American Express and now serves as the President of Accertify. Mark excels at managing and creating fraud departments while delivering fraud prevention strategies for the leading airlines and ecommerce companies. Mark is an expert in fraud strategy, relationship building and fraud prevention management.

Prior to joining Accertify, Mark was senior Director of Fraud Prevention for Orbitz Worldwide, where he oversaw the global fraud strategy for the online travel site and its sister websites in the EMEA and JAPA regions.
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Mélisande Mual
Publisher and Managing Director at The Paypers
Mélisande Mual is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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