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The Future of Customer Experience with AI Digital People

Thu, Mar 4, 2021 · 1:00 PM · Central Time (US & Canada)
About This Webinar

Join Co-Founder & Executive Chairman of ERC, Kirk Moquin, and Soul Machines VP of Customer Success, Rachael Rekart, as they discuss the future of customer experience with AI Digital People.

In this information-packed 30-minute webinar, you’ll learn:

- Why you should be thinking about your omnichannel customer experiences
- How world-class Digital People use cases can connect with your customers
- Opportunities to plan for Digital People

According to a December Forrester report, consumers now seek out the brands that reinstate their sense of control since Covid-19. In their pandemic-induced state of vulnerability, consumers have turned to brands and digital tools that restore their sense of confidence. They respond to companies that position themselves as partners committed to helping customers regain control. We think Digital People can help.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Co-Founder & Executive Chairman, ERC
Kirk Moquin is Co-Founder & Executive Chairman of Enhanced Resource Centers (ERC). ERC is an agile, technology-driven company that provides business process outsourcing (BPO) and consumer collection services for Fortune 500 companies. With its workforce of 7,000+ employees spanning 5 countries, ERC delivers Digital, Omni-Channel Customer Journey solutions for its clients.

He also is the Co-Founder and Managing Partner of KMMT Capital which is a boutique investment firm that provides growth capital and strategic advice for early stage businesses. The firm has made numerous investments in industries such as financial services, cyber security, artificial intelligence, data analytics, payment processing and commercial real estate.

Kirk was awarded the prestigious Ernst & Young Entrepreneur Of The Year® 2010 Award in the Financial Services category for the state of Florida.
Webinar hosting presenter
VP Customer Success, Soul Machines
Rachael Rekart is an AI leader and an active evangelist of human-machine augmentation for the future of engagement. As head of the Customer Success team at Soul Machines, her mission is to fuel prominent business growth and distinguished reputation by enabling success for all Soul Machine clients, globally. She earned her masters in psychology from Pepperdine University and has a background in international business.
Hosted By
Soul Machines webinar platform hosts The Future of Customer Experience with AI Digital People
Soul Machines™ is an astonishing AGI company whose unparalleled Human OS platform allows the world to leverage the full capabilities and goodness of human and machine collaboration in a responsive, relatable and unprecedented way.
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