Now more than ever, business leaders need to rethink their customer and employee engagement strategies. Consumers spend more money and are more loyal when brands deliver engaging brand experiences. And, happy employees drive profitability.
Take a look at these numbers:
84% of customers say that brand experiences are just as important as the products they offer, and companies with high employee engagement are 21% more profitable.
Join Higher Education visionary, Dr. Mark Lombardi, President of Maryville University, and Soul Machines Vice President, Rachael Rekart, as they discuss rethinking employee and customer engagement through the use of AI and digital people. As they share use cases for digital people helping to build brand affinity through career and life coaching for students and clients, you’ll gain an understanding of the opportunities and value digital people can bring to any enterprise.