Bob Dixon was named Director, Product Technology and Innovation in September 2014.
In this role, Bob oversees the development of new technology-based products and services that extend the suite of Postal Service offerings to both consumers and businesses. Such innovations are launched both as independent products and as a part of the Informed Delivery platform.
Throughout his career, Bob has continued to develop programs such as Click-N-Ship and Web Tools. He developed the MY USPS technology platform which offers proactive package tracking to USPS customers. New products such as Informed Delivery and Intelligent Addressing has emerged from the MY USPS technology platform.
Prior to joining the Postal Service, Bob served as Vice President of a professional services start-up focusing on web-technologies serving commercial and government clients. He graduated from Carnegie Mellon University with a Bachelor of Arts Degree in Professional Writing.