Richard has worked within the Water Utilities industry for over 30 years, designing and delivering innovation projects and product development. Electrically and electronically trained engineer that started his career within the installation and maintenance projects arena delivering works direct to UK Water Utilities and Major Tier 1 Contractors. Moving from installation to design and management he ran product development and R&D projects. The primary innovations have been around Tanker Import Control and Management, sludge improvements, dewatering, Logistics and process performance monitoring. The WaSP Tanker reception system has been an extremely successful product providing an extensive variety of configurable functionality at the site level and at the web-based portals.