Chris Mandel is SVP of strategic solutions for Sedgwick and Director of the Sedgwick Institute, where in both roles he is responsible for helping the company reach its strategic vision of serving current and evolving needs of its current and future customers, as well as help lead the industry vertical to the next level and beyond. He founded two firms, specializing in risk management and insurance services. Mr. Mandel has more than 25 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM”. His career included leadership roles at Liberty Mutual, Marsh, Verizon, American National Red Cross, PepsiCo and USAA, and he has served in numerous leadership positions with the Risk and insurance Management Society. He has held appointments to: the Spencer Educational Foundation Board; the Board of the risk retention group for the American Orthodontics Association; the Center for Enterprise Risk Management Advisory Council (University of GA); and the Advisory Boards of AIG, the Nonprofit Insurance Alliance Group, Liberty Mutual, Zurich American, FM Global, G4S and Willis. He was elected a founding member of Risk Who’s Who in 2008. He is recognized by his peers as a thought leader in ERM and related disciplines.