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· 55 minutes

Using Conscious Communication to Turn Toxic Conflict into Collaborative Gold

Tue, Dec 7, 2021 · 9:00 AM · Central Time (US & Canada)
About This Webinar

Conflict is a necessary part of innovation, agility, and collaboration. Associated with a negative connotation as something to be avoided, at its core, conflict is about the passionate collaboration toward the best possible outcome. What makes conflict complicated is our psychology, emotions, and needs. A prerequisite to successfully leading others is our ability to lead ourselves, which starts with the agility to understand our feelings and the responsibility to meet our needs.

  • How our unmet needs for safety, security, and belonging can trigger feelings that drive unproductive conflict or peace-faking behaviors.
  • Identify core needs, emotional triggers, and the behaviors that challenge our ability to work towards the best possible results.
  • A framework for leading with empathy and compassion to mitigate unproductive emotions and conflict and foster psychological safety.
  • Explore the dynamic and unrelenting interplay between our needs and feelings and how to integrate emotionally intelligent leadership into teams and organizations.
Who can view:
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Master facilitator, speaker, and leadership coach
By trade and training, Massimo is a master facilitator, speaker, and leadership coach. He helps leaders uncover who they are, whom they want to be, and how to transform old habits and patterns that hold them back. They learn to lead with self-awareness and self-management that drives discovery, growth, and success.

Massimo built leadership capability at mid-size and Fortune 500 companies by applying the science of leadership, behavior change, and mindfulness practices. He was the head of leadership development for Slalom Consulting. He designed and facilitated workshops, coached, and challenged over a thousand leaders to increase their clarity of purpose, growth as a leader, and the impact of their performance.

By combining a deep curiosity and expertise in organizational behavior psychology and team dynamics, Massimo cultivates increased emotional intelligence and agility with the ability to hold multiple perspectives. His coaching combines assessment, skill development, deliberate practice, accountability, and organizational systems thinking to create behavior change that sticks!

In addition to coaching, he facilitates leadership team experiences that get to the root cause of dysfunction and empower teams to chart their path to success. He is a dynamic and powerful speaker at corporate events for high-growth organizations to ignite culture and drive behavior change. He blends the latest leadership and behavioral science, talent development strategy to help his clients achieve lasting business outcomes.

Massimo has coached and consulted across a breadth of companies and industries, including Cisco, Accenture, Slalom, Fortimize, Salesforce, Southern California Edison, Sutter Health, Nintendo, and Fox Entertainment.
He holds a Bachelor's degree in Psychology and a Masters degree in Organizational Behavioral Psychology from Claremont Graduate University.

His professional coaching education is through The Co-Active Training Institute. He holds certifications and credentials in DISC, MBTI, Hogan Assessment, Korn Ferry Architect, Co-Active Coaching Certification, ORSC (Organization and Relationship Systems Coaching) Certification (in progress), and is a Hoffman Process Graduate.

You can visit his website at: http://www.massimobackus.com
Hosted By
Progress Coaching webinar platform hosts Using Conscious Communication to Turn Toxic Conflict into Collaborative Gold
Progress Coaching has been a worldwide leader in helping workplace cultures improve through the art and delivery of coaching conversations. We help organizations position their managers and future managers to become conversational leaders!
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