A talk by Diana Soler. Product Operations is disruptive by nature and people don't like change, by nature. So how can one enter a new organization with a well established product team and get buy-in from those that you will impact the most? Forget the leadership team - it was THEIR choice to bring ProdOps in. I'm more concerned about those that I will work with day to day and are my key customers - the product teams including product managers, engineering managers, design leads and all other product people doing the work!