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Tuesday, Feb 27, 1:00 PM CST · 1 hour

The Future of Retail: Increasing Online Conversion Rates & CX

February 27, 2018 at 01:00:00 PM · Central Time (US & Canada)
By One Touch Video Chat (0.0 stars · 0 reviews )
About This Webinar

The retail landscape has shifted dramatically in the 15 years, even 5 years. Some retailers got comfortable and didn't want to adapt to emerging technology trends. Those retailers are no longer around, and a few group of retailers that built their company on Customer Experience and innovative technology have moved to the front of the pack. This webinar will get you thinking, get you motivated and spark your inner innovation. We're going to look at what is driving the consumer purchase journey both online vs. in-store. How can video shopping assist reduce the purchase journey and increase your conversion rates. Especially for luxury items, household, furniture and sporting goods.

  • Then vs. Now: Why are department stores dying? The Consumer Has Spoken
  • The Rise of Emerging Online Only Retailers
  • Connecting online with "showrooms" & smaller "Experience" stores
  • What Drives Purchase Journey Timeline & How Video Shopping Assist reduces it!
  • How do you handle Operational Issues With Selling Direct? Customer Experience
Who can view: Everyone
Webinar Price: Free
Webinar ID: 8da0085afef6
Featured Presenters
Webinar hosting presenter Carrie Chitsey W
Co-Founder & COO
Carrie has been an innovator in mobile, digital and retail consumer experience. Since founding one of the first mobile companies in the US in 2008, she has provided digital strategies to hundreds of retailers. Named Top 50 Mobile Executives in the...
Hosted By
One Touch Video Chat webinar platform hosts The Future of Retail: Increasing Online Conversion Rates & CX
6 reviews
One Touch Video Chat is the leader in providing video chat solutions to give our clients the convenience to connect with their customers from their own device whenever &  wherever.  Throughout the video chat journey, we provide all the features to route, report and gain insights. www.otvideochat.com