The mortgage industry has always been one of the most competitive sectors of consumer loans. Not surprisingly, most consumers now prefer to apply for loans online, especially young borrowers. With the average age of the home buyers continuing to decrease, the demands for the relationship with their mortgage lender have changed. No longer is the physical location of the bank and/or loan officer important. This webinar will discuss how non-traditional lenders can creative competitive advantage with Video Mortgage Advisors and what community banks and credit unions can do to get out of the 7-year stagnant growth trends.