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About This Webinar

COVID has forced the adoption of telehealth across the board but it is here to stay. While video conferencing has worked for some healthcare organizations as a temporary solution it has created real pain in typical patient workflows and handoffs. Most healthcare organizations are currently struggling to maintain routine appointments, acquire new patients, and keep their patients and clinicians safe.

In order to create efficiencies for clinicians, providers, and patients this webinar goes beyond 1:1 video calls to show you best practices in video telehealth workflows from check-in all the way through check-out, for a 100% virtual care workflow process.

  • Comparison of (1) physical brick and mortar workflow, (2) today's typical telehealth workflow and (3) best practice virtual flow.
  • How to replicate in-person workflows - patients can virtually check-in, nurse intake, see their provider, and check-out, all in a single video consult.
  • Discover how to mirror in-person tasks such as validating insurance and taking copays.
  • How to reduce patient follow up with tools like secured messaging and screen share. Review labs, provide education or coaching.
  • As COVID continues and seniors age at home, care teams have become just as critical for communications as the patient. How can you add caregivers, case managers and other clinicians effectively into the telehealth session?
Language: English
Who can attend? Channel subscribers only
Featured Presenters
Webinar hosting presenter Carrie Chitsey W
Co-Founder & CEO
Carrie Chitsey, a native Austinite, is a digital technology innovator currently on her 7th company. She is nationally recognized as Top 50 Healthcare Technology CEO’s of 2019, Top 100 Female Founders, Top 50 Mobile Experts, and Top 40 Under 40 Marketing executives.

She is extremely passionate about mental health and the opioid crisis. This led her to start the non-profit Humans Helping Humans and expand her podcast "Executive Innovation Show" to gain awareness. She calls Austin home and bleeds burnt orange. Hook’em!
Hosted By
One Touch Brands webinar platform hosts Best Practices: Virtual Telehealth Patient Handoff Workflows
One Touch Brands is the leader in providing video chat solutions to give our clients the convenience to connect with their customers from their own device whenever &  wherever. One Touch Video Banking creates branch-like experiences anywhere they are needed. Banks and credit unions can add a digital lobby to their website in minutes, creating deeper virtual video relationships with prospects and customers. To learn more go to www.onetouchvideobanking.com