The pandemic has sped up the rate of change to almost lighting speed. Companies are now three times more likely to conduct 80 percent of their business digitally. And consumers? They want to change their homes to accommodate the new “normal,” with the kitchen and bath being the top two choices for home improvements. In this presentation, National Kitchen and Bath Association CEO Bill Darcy will discuss these shifts and how they will dramatically impact the kitchen and bath industry—and your business—over the next several years.