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Managing Through Personality Profiles

About This Webinar

Have you ever thought about why some employees are more receptive to your management style than others? During this webinar, NHPA’s Kim Peffley talks with TJ Comstock, owner of Northwest Hardware, as well as Kandis Albertson and Jade Haynie from the management and support teams at Northwest Hardware to learn about their experience implementing the Everything DiSC Personal Development personality assessments. Discover what they gained from taking the assessment and how they implemented new strategies to communicate with one another and their team members. Before watching the webinar, make sure to watch Peffley’s additional webinar on the basics of DiSC. It will offer an in-depth understanding and background on the Everything DiSC Personal Development program.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Retail Consultant, NHPA
Kim Peffley is a retail consultant for the North American Hardware & Paint Association. Peffley has been working in the home improvement industry for more than 25 years, starting at her family’s True Value store in Indiana and eventually working every position in the business. When the family sold the business to a chain of Ace Hardware stores, she was promoted to district manager, retail operations manager and ultimately general manager. During her career in the home improvement industry, Peffley established development and mentoring programs for both the frontline and management teams. She created merchandising standards and procedures to assist in store modernization, new store projects and ongoing store improvement. She was instrumental in driving sales, decreasing expenses and growing the business. In her role at NHPA, Peffley guides retailers in culture assessment and development programs.
Webinar hosting presenter
Owner, Northwest Hardware, LLC.
Webinar hosting presenter
Project Coordinator, Northwest Hardware, LLC.
Webinar hosting presenter
General Manager, Northwest Hardware, LLC.
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N.A. Hardware & Paint Association  webinar platform hosts Managing Through Personality Profiles
The North American Hardware & Paint Association's mission is to help independent home improvement and paint and decorating retailers, regardless of affiliations, become better and more profitable retailers.
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