About
Deciding whether to build, buy or take a hybrid approach to platform strategy is rarely straightforward. Building can give institutions more control and a closer fit with internal systems, particularly where teams have the resources and ownership model to support it over the long term.

Buying can offer a faster route to established capability and make it easier to adapt as requirements change. But it still raises important questions around integration, governance and how much control teams are prepared to manage differently.

In practice, many institutions sit somewhere between the two. They keep control where it matters while using external platform capability to support scale and ongoing change.

Join us as we explore how these decisions play out in practice. Drawing on independent research and practitioner insight, the webinar will look at where different approaches can work well and how institutions combine internal and external capability. It will also consider what to assess before committing to a platform strategy and operating model.
When
Tuesday, October 20, 2026 · 3:00 p.m. London (GMT +1:00)
Presenters
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Ed Metzger
Vice President, Market Planning, Payments Efficiency and Platforms, LexisNexis® Risk Solutions
Ed brings more than 20 years’ experience across financial services and technology, including previous roles with Banco Santander, Barclays and Accenture. His background includes direct experience of strategic platform delivery decisions, including where to build, where to partner and how to support long-term operating model fit.
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Lindsay Gustafsson
Head of Risk, Novuna
Lindsay leads risk activity across consumer finance at Novuna. Her background spans retail banking, consultancy and non-executive leadership, with a focus on operational transformation and platform adoption. She brings a practitioner view of how risk teams assess platform decisions, including where to retain control and where technology can support operations.
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Sean O’Malley
Research Director, Financial Crime and Control, Chartis Research
Sean brings deep expertise across compliance, fraud and risk management. His background includes analyst research, consulting and senior financial services roles with Citi, IDC, Santander, State Street, Morgan Stanley, AIG and Deloitte. He adds an independent market perspective, supported by recent research into build and buy decisions for financial crime platforms.
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