[Interactive workshop] Build your post-BFCM retention segments in Klaviyo

The holiday rush brings new customers—now it’s time to turn them into loyal fans. Join this live, expert-led workshop to build three essential retention segments designed to re-engage your BFCM audience and boost lifetime value through smarter targeting.


What you’ll do:

  • Identify warm leads who haven’t yet converted
  • Build segments for first-time purchasers ready to re-engage
  • Create an easy upsell segment for high-intent buyers
  • Follow along live and get expert feedback as you build


Whether you’re refining your post-sale strategy or starting fresh, this session will help you turn one-time shoppers into repeat customers.

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Webinar speakers

Jemma O'Leary

Jemma O'Leary

Senior Customer Education Specialist

Chanel  Phelps

Chanel Phelps

Senior Customer Education Specialist

Emily Shea

Emily Shea

Customer Education Specialist

Julie Accardo

Julie Accardo

Senior Customer Education Specialist

Vivian Asonye

Vivian Asonye

Customer Education Specialist

Lissy Newphry

Lissy Newphry

Senior Customer Education Specialist

Ziad Rashdan

Ziad Rashdan

Customer Education Specialist

Danielle Garland

Danielle Garland

Customer Education Specialist

 Anouska Ralph

Anouska Ralph

Customer Education Specialist

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Webinar: [Interactive workshop] Build your post-BFCM retention segments in Klaviyo by Klaviyo Customer Education