[Interactive workshop] Automate your BFCM support with Customer Agent

Black Friday/Cyber Monday brings more shoppers and more customer questions. Join this expert-led workshop to build and automate Customer Agent in Klaviyo, so it can deliver accurate, on-brand answers, route complex questions, and support customers throughout your busiest shopping season.

What you'll do:

  • Review and update BFCM product, policy, and FAQ content
  • Configure your agent's voice, communication style, and escalation rules
  • Set up automated handoff paths for complex customer questions
  • Test your Customer Agent with sample questions


Leave with the foundation of your Customer Agent built and tested, plus clear next steps to fine-tune it for BFCM.

Register

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Webinar speakers

Chanel Phelps

Chanel Phelps

Senior Customer Education Specialist

Emily Shea

Emily Shea

Senior Customer Education Specialist

Vivian Asonye

Vivian Asonye

Senior Customer Education Specialist

Danielle Garland

Danielle Garland

Customer Education Specialist

Ziad Rashdan

Ziad Rashdan

Customer Education Specialist

Anna Verlezza

Anna Verlezza

Senior Customer Education Specialist

Lissy Newphry

Lissy Newphry

Senior Customer Education Specialist

Severine Chaari

Severine Chaari

Customer Education Specialist

Anouska Ralph

Anouska Ralph

Customer Education Specialist

Mason Stalph

Mason Stalph

Senior Customer Education Specualist

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Webinar: [Interactive workshop] Automate your BFCM support with Customer Agent by Klaviyo Customer Education