[Ask the experts] The Ask the Experts series creates a space for conversation, creativity, and inspiration by connecting businesses with industry leaders and subject matter experts.
Ever feel like your guest data is everywhere but where you need it? It's sitting in your POS, your online ordering and reservation systems, your loyalty platform, and even walking out your door with every dine-in guest. So how do you bring it all together and actually use it to turn first-time diners into regulars?
In this live session, we’ll show you how Klaviyo helps restaurants unify scattered data into a complete, actionable view of your guests. Discover how you can use that data to drive personalized email, SMS, and mobile marketing that keeps customers engaged and coming back. You’ll learn how you can automate and target key moments, like post-visit follow-ups, birthday offers, and winback campaigns. We’ll share the major touchpoints that will help you drive key metrics, like more online orders, reservations, repeat customers, and guest lifetime value.
After that, it’s over to you! We’ve assembled a panel of experts from RockawayMore, a hospitality marketing agency known for creating standout strategies in today’s fast-moving landscape. RockAwayMore partners with restaurant groups, hospitality teams, food + beverage brands, and lifestyle companies to craft impactful public relations, digital marketing, social media, and design solutions.
Whether you’re already using Klaviyo or just exploring your options, this session is built to help you elevate your guest experience and your marketing impact.
Who should attend: Restaurant operators, marketers, or owners currently using or considering Klaviyo.
Meet the panelists from RockawayMore:
- Alexis Knapp, Principal
- Natalie Brier, Social and Digital Director
- Eliana Litos, Senior Digital Marketing Manager
Session breakdown:
- Why restaurant marketing matters (and how Klaviyo can help)
- Acquisition: Fill more seats
- Conversion: From first click to first bite
- Retention: The secret sauce for loyal guests
- Live Q&A with restaurant marketing experts from RockawayMore
- Don’t clam up! We want to hear from you. Come to this session ready with any questions you would like to ask the panelists.
- If you already have some questions you would like the panel to answer, please submit them in advance using this form. We will review this in advance to look for themes and commonalities and get as many questions as possible answered.
