Best Practices for Business Travel: Is Your Company Missing the Boat?
Presenter: John Smith, President at Tower Travel
A great number of companies have business travel as part of their operations. The vast majority of those companies enlist the services of a travel management company (TMC) to help with their third largest controllable expense. But there is a growing trend among young companies to allow their employees to manage their own travel with limited oversight, usually because “they can find it cheaper” on the internet.
While this sounds like a positive policy for employee freedom, it’s the company that loses out. With limited exceptions, users do not find lower fares/rates themselves and they spend company time searching multiple sites. Partnering with a TMC provides a business the comfort of securing expert knowledge, policy development and management, effective communication, and a central resource.
This webinar discussion will cover:
• The role of a travel management company
• Why partnering with a TMC is a “best practice” in resource management
• The current trends in the travel industry
• The available technology for today’s business traveler
• The common mistakes/assumptions a company can make
John is frequently quoted in industry publications and has spoken at meetings for groups such as the The Beat Live, the Global Business Travel Association, the ACTE Global Conference, Chicago Business Travel Association, and Corporate Travel World. John has also served on a number of prominent industry advisory boards such as:
• the Technology Council for the American Society of Travel Agents (ASTA)
• the Editorial Board of Business Travel News
• the Advisory Board for BCD Travel Affiliates
• the Advisory Board for The Business Travel Beat
• the Board of Directors for the Better Business Bureau (BBB) for Chicago and Northern Illinois
