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Why Video Customer Engagement is the Next Insurance Killer App

December 12, 2017 at 11:00:00 AM · Pacific Time (US & Canada)
About This Webinar

According to a recent survey, more than 70% of insurers plan to leverage interactive video for customer engagement. They recognize an opportunity to re-humanize remote interactions in a world that’s going more digital every day and to streamline the claims management process.

In Agenda
  • The changes in customers behavior that drive the urgent need for insurers to transform the way they deliver their services
  • How DEKRA Claims & Expertise almost doubled its productivity thanks to video loss adjustment
  • Key considerations to successfully implement a video customer engagement strategy
  • Insights from a survey of insurance professionals in 34 countries
Categories:
BUSINESS & FINANCE
Who can view:
Webinar Price: Free
Featured Presenters
Webinar hosting presenter Damien Simonneau
Head of Financial Services Solution Marketing, Vidyo
Debonair and, despite his impeccable command of the English language, most decidedly French, Damien leads global marketing initiatives for Vidyo's burgeoning Financial Services Solutions business. He has over a decade of experience working in the...
Webinar hosting presenter
Global Innovation Manager, DEKRA
In his current position as Global Innovation Manager of DEKRA SE, Reginald is deeply involved in a host of innovation processes based on an in-house advanced methodology built for agile project management. Who better to talk about the technology...
Webinar hosting presenter
Regional Manager, Efma
Alain is an extremely experienced company manager, with extensive experience in payment systems, financial services, and cultural tourism sectors. His specialties include payment systems, cyber-security, retail banking and risk an fraud...
Hosted By
Vidyo webinar platform hosts Why Video Customer Engagement is the Next Insurance Killer App
Vidyo is the global leader in embedded video collaboration technology.
Conversation
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Reginald Vogelzang
Damien, I can't enter the webinar
Alain Enault
Hi Reginald, any progress on your side?
Alain Enault
Damien, I can't enter either