How to create the Netflix insurance experience

In entertainment media, Netflix has built an average customer retention of 7 years from the seamless distribution of quality content - can the same principle apply to insurance? As insurance reckons with unprecedented digital disruption, we are seeing the insurer-consumer relationship turned on its head.

In this webinar, we’ll tackle the emerging question of how an insurer can develop customer loyalty through enhanced digital experiences. In an industry that has often taken its customers for granted, how can insurance be made to feel like an essential product?