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WEBINAR ENDED
· 1 hour

Round Table: engagement strategies

Tuesday, September 14, 2021 · 12:30 p.m. · Eastern Time (US & Canada)
About This Webinar

So you’ve managed to get 5,000 users to sign up for your community but only 300 of them are returning on a regular basis. After getting users registered, one of our most frequently asked questions that we get from our Community Managers is "how do I keep users coming back?"

In our first round table, we will discuss best practices regarding engagement strategies that keep users returning to the community. What has been working and not working to boost engagement? Maybe your peers can offer some inSpiration. 

The round table discussions are meant to be peer led; however, community expert, Brian Oblinger will be present to provide engagement best practices, should the group desire his insight. Brian has helped hundreds of companies like Acer, Alteryx, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation connect with their customers to build an engine for engagement, satisfaction, and retention.

The event will not be recorded.

Agenda: 

Introductions
Round of sharing what’s been working
Round of sharing an engagement challenge 
Open discussion, questions, best practices regarding engagement

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Customer Education Manager
Jeanie focuses on educating our customer on how to use the inSided platform and best practices regarding community managment.
Webinar hosting presenter
Chief Community Officer
Ever since I got online in the late 1990’s, I have been fascinated with building communities and creating great digital experiences. I was fortunate to turn my passion into a career, helping hundreds of companies like Acer, Alteryx, Autodesk, Comcast, eBay, The Home Depot, HP, and PlayStation connect with their customers to build an engine for engagement, satisfaction, and retention.

A drive to be part of something bigger than ourselves and building meaningful relationships are at the heart of who we are as humans. I’ll help you tap into those powerful emotions using a proven customer-centric methodology to activate your community, deliver ROI at scale across the business, and make you a hero in your organization.
Hosted By
inSided webinar platform hosts Round Table: engagement strategies
inSided is the only Customer Success Community Platform built to help SaaS companies improve customer success and retention. A unique combination of online community and robust self-service knowledge base, the platform measurably increases engagement, while giving Customer Success teams more time for high-value contributions to the business.
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