GenAI is revolutionizing how organizations and their customers access, use, and interact with information. With the rapid growth of unstructured data – such as product manuals and knowledge bases – the right information architecture is essential for uncovering, understanding, and leveraging these assets for effective data-driven decision-making. A well-designed foundation enables an enterprise to leverage GenAI to unlock its data and deliver insights that are accurate, reliable, and actionable, empowering both internal teams and external customers.
Implementing GenAI effectively requires overcoming practical challenges. By establishing the right information architecture, you can address key concerns like: