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Learn how to use the new telehealth back office functionality which features a waiting room, internal chat, and screen sharing capability.
  • Navigating the back office
  • Wait Room workflow
  • Copay collection
  • Patient QuickVite and Website Join Code
  • Internal practice chat
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Josh Reiss
Trainer
Josh graduated from Wilmington University with a bachelor's degree in marketing. He joins ICANotes with seven years of customer service and technical support experience, most recently in a technical role with DrFirst. He enjoys customer service and is passionate about helping people and problem-solving.