Customer interactions: Stay compliant while helping players convert

As regulators around the world work to raise standards, a wave of new provisions and requirements are on their way.

iGB, in partnership with nChain?, aims to identify the potential pain points and offer their interpretation of what is required of the industry in a period of significant change. Featuring a panel of industry experts, this webinar will clarify the implications of emerging regulation such as AML, fraud prevention and player protection to keep operators compliant and customers gambling sustainably.

From documenting the customer journey to best practice for interactions and the potential for embedding AML practices and affordability checks, our panel will provide a blueprint for the industry to ensure it stays compliant, while retaining players.