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Travel is opening back up: Tips to delight customers so they get back on the road with you
About This Webinar
A bad experience with customer service is the #1 reason (85% of consumers ranked) why consumers lose trust in travel and hospitality businesses (Morning Consult, 2021).
The importance of building trust with a travel customer can't be undervalued. Join this session to learn how others in the industry are building trust and changing the travel game.
Who can view: People who registered for the webinar only
Webinar Price: Free
Featured Presenters
Retail Industry Executive, Genesys
As a Retail Industry Executive at Genesys, Lisa has over 25 years of experience leading global sales, marketing and service teams in CX & loyalty strategies, omnichannel ecosystem development and predictive customer journey analytics. She is a COPC Implementation Leader, CX Standard R7.0.
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