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The Healthcare Experience Gap
About This Webinar
With the rise of the experience economy, the traditional “inside out” perspective to optimize business is no longer enough. Through this session our healthcare clients can seek to better understand today’s healthcare consumer expectations from an unbiased alternative view and determine the most important aspects of an experience for better outcomes.
Who can view: People who registered for the webinar only
Webinar Price: Free
Featured Presenters
Head of Industry Strategy, Health Sector, Genesys
Head of Health Sector Industry Strategy at Genesys, dedicated to empowering the innovation of healthcare experience delivery and is excited for the future of its category realization. Empowering patient centered experiences with specific vertical focuses on providers, payors and life sciences.
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